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Customer Care

To contact us for warranty and repair related inquiries:

  • AUSTRALIA
    Metro Service Centre P.O. Box 6277 Frenchs Forest 2086 Australia
    T: 02 8977 8086
    T: 1800 818 853 (toll free)
    T: 02 9939 0526

    E: customercare.au@fossil.com
  • TAIWAN
    Fossil (Asia) Holdings Ltd. Taiwan Branch
    5F No.221, Sec 4,Zhongxiao East Rd., Taipei, Taiwan
    T: (886)2 8773 9911
    T: (886)2 8771 4477
    E: service.tw@fossil.com
  • SINGAPORE
    Fossil Singapore Pte Ltd 51 Bras Basah Road #08-07 Manulife Centre
    Singapore 189554
    T: 65 6431 8100
    E: customerservice.sg@fossil.com
  • PHILIPPINES
    Time Check Service Center
    G/F 6750 Retail Arcade, Ayala Center Ayala Avenue
    Makati City, Philippines
    T: (632) 478-6167
    T: (632) 478-6169
    E: timecheck.6750@gmail.com
  • MALAYSIA
    Fossil Time Malaysia Sdn Bhd
    Unit L2-2-7, 2nd Floor, Wisma Kemajuan, No.2, Jalan 19/1B
    46300 Petaling Jaya, Selangor Darul Ehsan, Malaysia.
    T: +603 7969 1900

    T: +603 7969 1909
    E: fossilmalaysiacustomerservice@fossil.com
  • KOREA
    Fossil (Korea) Limited
    6F Samik B/D, 50 Nonhyun-dong, Kangnam-ku Seoul, Korea
    T: 02-2156-0600
    E: korcs@fossil.com
  • JAPAN
    Fossil Japan Repair Center
    Yasuda A building 2F, 3-9 Moriya-cho Kanagawa-ku Yokohama
    221-0022 Japan
    T: 81-3-5992-4611
    E: shop.jp@fossil.com
  • INDONESIA
    Watch Care Centre
    Menara Sudirman Level 8
    Jl . Menara Sudirman Kav. 60 Jakarta 12190
    Indonesia
    T: +62 21 29272744
    T: +62 21 29272745
  • INDIA
    Fossil India Pvt. Ltd. 621, 12th Main,

    HAL II Stage, Indiranagar Bangalore 560 008 India

    T: +18604253747
    T: +91 80 2521 6399
    E: service.in@fossil.com
  • MACAU
    Fossil Hong Kong Limited - Watch Service Centre

    17/F CDW Building,
    388 Castle Peak Road,
    Tsuen Wan,
    New Territories,
    Hong Kong

    T: (852) 2437 8566

    T: (852) 2530 0320
    E: FossilAsia-AfterSales@fossil.com
  • HONG KONG
    Fossil Hong Kong Limited - Watch Service Centre
    
17/F CDW Building,
    
388 Castle Peak Road, 
    Tsuen Wan,
    New Territories,
    Hong Kong

    T: (852) 2437 8566
    T: (852) 2530 0320
    E: FossilAsia-AfterSales@fossil.com
  • CHINA
    Fossil Trading (Shanghai) Co., Ltd. 
    Rm 2504, Grand Gateway Tower II 3 Hong Qiao Road

    Xu Hui District, Shanghai 200030 China
    T: (86)400-820-3126
    T: (8621)-6448-2733
    E: shanghaicustomerservicegroup2@fossil.com
  • VIETNAM
    Watchme Corporation
    58 Ba Thang Hai Street, District 10,
    Ho Chi Minh City
    Vietnam
    T: +84-838634344
    T: +84-902347534
    E: customerservice@watchmecorp.com